Managing your bookings

Setting availability

Ensure your schedule is up-to-date through your account settings:

• Opening hours and months: Set your general operating times and months.
• Specific times for experiences: Set specific starting times for each day of the week.
• Rentals: Rentals can be booked anytime during your set opening hours and months.
• Special dates: Update your availability to reflect holidays or special events.

Managing bookings

Here's what happens when a booking request is made:

• Booking requests: Receive requests via email.
• Accept or decline: Choose to accept the booking or suggest an alternative through the platform.
• Completion of booking: Booking is confirmed upon payment completion by the user.
• Communication: All communications must occur through the platform to ensure security and compliance.

Special offers and promotions

Set up special offers for rentals within your account settings. These are displayed prominently across the website.

Tips for successful booking management

• Accuracy: Keep your availability and booking details precise.
• Prompt responses: Quickly respond to inquiries and requests.
• Use platform tools: Leverage Surfara tools for optimal booking management.

Contact information for support

For support, contact support@surfara.com.